NECI National Certification
NECI 9-1-1 National Certification Courses in New Jersey
40-hour nationally accredited programs for emergency communications professionals. Meets APCO, NENA, and NFPA 1061 standards.
National Certification
NECI 9-1-1 Basic Communications Officer
This 40-hour course provides employees with the basic knowledge, skills, and experience to understand the functional operation of an emergency communications system, and their role and responsibilities within the emergency communications system.
National Standards Met
- APCO ANSI National Public Safety 9-1-1 Training Standard
- NENA 56-004 – TTY/TDD Call Handling Standard
- NENA 56-005 – NENA Call Answering Standard
- NFPA 1061
Course Content
9-1-1 Ethics
9-1-1 Liability
9-1-1 Legal Issues
9-1-1 Roles and Responsibilities
Overview of Law Enforcement
Overview of Fire Services
Overview of Emergency Medical Services
Stress Management in 9-1-1
Interpersonal Communications in 9-1-1
Communication Technologies
FCC Rules and Regulations
9-1-1 Call Processing Techniques
Call Classification
Radio Techniques
Special 9-1-1 Incidents
The Americans with Disabilities Act and 9-1-1
Certification Requirements
- Completion of the 40-hour course. Attendance is mandatory.
- Minimum scores on the final written and practical exercises are required for Basic 9-1-1 Communications certification eligibility.
$400
per student
40 Hours course
Blended (online lecture via Microsoft Teams + in-person exam) or fully self-paced online
National Certification
NECI 9-1-1 Basic Fire Communications Officer
This 40-hour national certification course provides the 9-1-1 Officer with the knowledge and skills to understand the structure and function of the fire service and the role of 9-1-1 during a fire-related call.
Course Content
Fire Service History
Firefighting in Colonial America
The Fire Service in America Today
Fire Service Organizational Structure
Fire Service Personnel
Fire Service Training
Fire Service Primary Resource
Basic Functions of the Fire Service
Fire Types and Causes
The History of Fire Communications
Fire Communications in America
Roles and Responsibilities of the FCO
Fire Scene Communications
Certification Requirements
- Completion of the 40-hour course. Attendance is mandatory.
- Minimum scores on the final written and practical exercises are required for Fire Communications Officer certification eligibility.
- Includes an 8-hour onsite visit to a local fire station to observe apparatus and equipment.
$400
per student
40 Hours course
Online lecture via Microsoft Teams with online or in-person exams
Ready to Earn Your NECI Certification?
Serving all of New Jersey. Contact us to enroll or learn more about upcoming course dates.